‘I am sorry.’ – Three words that are not always easy to say. The right timing plays an important role when apologising for something wrong you have done.
Before we speak about timing though, let’s quickly check whether it is
7 Ways to Improve Your Communication Skills
Communication is defined as the process of transferring information from one place, person or group to another. Unfortunately, with us humans, it isn’t always that simple and we often have misunderstandings. Apart from affecting our relationships with those around
BUT … – How effective communication stands and falls with a three-letter conjunction
‘I understand you, but I think …‘
‘I’m sorry for changing plans, but I cannot promise …’
‘You are right about that, but I am …’
These statements are few exemplary snippets from a couple therapy session. While I was